Domaine Privacy Policy
Last updated: April 8, 2026
This privacy policy explains how Domaine Worldwide LLC (referred to as "Domaine," "we", "us", or "our"), as a controller, collects, uses, discloses, and protects personal data collected from each user (“you”). This privacy policy applies to our website and your further interaction with Domaine Worldwide LLC.
It also describes your data protection rights, including the right to object to some of the processing which the Domaine carries out. More information about your rights, and how to exercise them, is set out in Section 7.
1. Personal Data We May Collect About You
Personal data we receive directly from you
| Identifiers and Business Information | Name, email address, phone number, company name, job title, business website, location |
| Transaction Data | Billing address, shipping address, payment details |
| Account information | Username, password, security questions |
| Shopping information | Items you view, put in your cart or add to your wish list |
| Contact & Marketing Data* | Preferences, consent records, subscription status |
| Technical Information* | IP address, browser type, device information, cookies and similar technologies |
| Communication Information | Inquiries, form submissions, and correspondence |
With regard to categories with a (*) these data may be collected by means of cookies or similar technologies. For such processing, please also see more details in Section 4.
Personal data we receive indirectly from you
Sometimes we also receive information about you from third parties. In particular:
- Companies who support our site and services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfil your orders and provide you with products or services you have requested.
We do not intentionally collect sensitive personal data unless required and permitted by law.
2. How We Use Your Personal Data And The Legal Basis For This Use
We will only use the information identified in Section 1 for the purposes and legal bases identified below and share this data only with the data recipients identified below.
| Purpose | Categories of personal data | Legal basis | Data recipient(s) |
|---|---|---|---|
| To operate and improve our services. | Identifiers and Business Information Contact & Marketing Data Technical Information Communication Information | We have a legitimate interest in operating our site and improving its operation. | Security, system administration and IT support service providers, such as Rippling. |
| To respond to inquiries and requests. | Communication Information Transaction Data | We have a legitimate interest to respond to inquiries and requests. | Email and business communication service providers, such as Google Workspace, Slack and Missive. |
| To manage customer relationships. | Identifiers and Business Information Account Information Contact & Marketing Data Communication Information | It is necessary for us to process your personal data in order to perform our contract with you, or to take steps at your request prior to entering into a contract with you. We have a legitimate interest in managing our business and providing services to our customers. | CRM software providers, such as HubSpot. |
| To send marketing and promotional communications. | Identifiers and Business Information Contact & Marketing Data Shopping information | Your consent. We have a legitimate interest in promoting our services to our clients. | Marketing automation and email campaign providers, such as HubSpot. |
| To understand and analyze website usage. | Technical Information Contact & Marketing Data | Your consent. | Analytics, tracking, and content delivery providers, such as Google Analytics, HubSpot and Mux. |
| To register, create, and manage your account on our website. | Identifiers and Business Information Account information Shopping Information | It is necessary for us to process your personal data in order to perform our contract with you, or to take steps at your request prior to entering into a contract with you. | CRM software providers, such as HubSpot. E-commerce platform and order management providers, such as Shopify. |
| To process and manage your orders. | Identifiers and Business Information Account information Transaction Data Shopping information. | It is necessary for us to process your personal data in order to perform our contract with you, or to take steps at your request prior to entering into a contract with you. | E-commerce platform and order management providers, such as Shopify, Shopify Payments, and Printful. |
| To host and operate our online store. | Identifiers and Business Information Account information Transaction Data | It is necessary for us to process your personal data in order to perform our contract with you, or to take steps at your request prior to entering into a contract with you. | E-commerce platform and order management providers, such as Shopify. |
| To comply with applicable laws and protect our legitimate business interests and legal rights. | Identifiers and Business Information Contact & Marketing Data Technical Information Communication Information Payment details | We have a legitimate interest in preventing and detecting fraud or other wrongdoing. We might also have a legal obligation under applicable law. | Courts, law enforcement authorities, regulators, government officials and legal advisors (depending on the specific case). |
There are instances where we have a legitimate interest to use your data. Our legitimate interest will vary depending on what we are using your data for, and we explain above what the interest is and how it relates to the processing operations that we are carrying out. Where we process personal data on the basis of a legitimate interest, then – as required by data protection law – we have carried out a balancing test to document our interests, to consider what the impact of the processing will be on individuals and to determine whether individuals’ interests outweigh our interests in the processing taking place. You can obtain more information about this balancing test by using the contact details at the end of the notice.
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals.
3. Marketing Communications & Email Compliance
3.1.United States (CAN‑SPAM)
We comply with the CAN‑SPAM Act by:
- Using accurate sender information and non‑deceptive subject lines
- Identifying promotional messages as advertising where required
- Including a valid physical mailing address in marketing emails
- Providing a clear and functional unsubscribe mechanism
- Honoring opt‑out requests within 10 business days
To exercise your rights, including requests to access, correct, or delete personal data, you may contact us using the details listed in Section 13.
3.2.Canada (CASL)
Where CASL applies, we send commercial electronic messages only with:
- Express or implied consent as permitted by law
- Clear identification of the sender and contact information
- An easy‑to‑use unsubscribe mechanism
You may withdraw consent at any time, and unsubscribe requests are processed within 10 business days.
3.3.United Kingdom & European Union (GDPR / PECR / ePrivacy)
We send marketing emails to individuals in the UK and EU only where:
- You have provided valid opt‑in consent, or
- A limited soft opt‑in applies (existing customer relationship, similar products/services, and opt‑out provided at collection and in each message)
All marketing emails include an unsubscribe link, and you may object to direct marketing at any time.
To exercise your rights, including requests to access, correct, or delete personal data, you may contact us using the details listed in Section 13.
4. Cookies And Tracking Technologies
4.1 What are cookies?
A cookie is a small file that is placed in the browser files of your computer, smartphone, tablet or similar device or on your computer’s hard drive. Cookies are used to collect information for various business purposes. For example, we may use cookies to help make interactions with our website easier for you and help us analyze trends, administer our services, and track activity and interactions with our Services.
4.2 What cookies do we use, what information to they collect and how long are they stored for?
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
| Type of cookie | What does it collect | Duration until expiry |
|---|---|---|
| Necessary/ essential cookies | These cookies are required to enable core functionality of our services and cannot be switched off. The technical design of the website requires us to use technologies, especially cookies. Without these technologies, our website cannot be displayed (fully correctly) or support functions may not be possible. These are generally transient cookies that are deleted after your website visit, at the latest when you close your browser. You cannot deselect these cookies if you wish to use our website. | Up to 3 months |
| Analytics/ performance cookies | These cookies help us improve or optimize the experience we provide on our services. They allow us to measure how visitors interact with our website and we use this information to improve the user experience and performance of the website. These cookies are used to collect technical information such as the last visited website, the number of pages visited, whether or not email communications are opened, which parts of our website or email communication are clicked on and the length of time between clicks. | Up to 3 months |
| Functional cookies | We may use cookies that are not essential but enable various helpful features on our services and provide enhanced functionality and personalization. For example, these cookies collect information about your interaction with services provided on the website, and may be used on our website to remember your preferences (such as your language preference), your interests and the presentation of the website (such as the font size). We will ask for your consent to use these cookies when you request the relevant service. You can withdraw your consent at any time by changing the settings in the cookie manager. | Up to 3 months |
4.3 Third-Party Cookies
We use first- and third-party cookies. First party cookies come from us and send information only to us. Third-party cookies are placed by third parties and send information about your device to other companies to analyze how you are using our website.
We may use these third-party cookies for our marketing efforts as well as to understand user website activity (for example, what page you visited and how long you stayed on a page). To the extent the information collected on our behalf by these third parties contains any personally identifiable information, we will protect it in accordance with this privacy policy.
You should review the privacy and cookie policies of these third parties to find out how these third parties use cookies and whether your cookie data will be transferred to a third country. Third-party cookies are placed on this website by third parties such as Google Analytics, HubSpot, and Mux.
5. Where We Transfer Your Personal Data
Due to the global nature of our business, your personal data may be transferred to recipients located outside the UK and the EEA, including in particular to the United States, Canada and Chile. Where such transfers are made to countries that have not been the subject of an adequacy decision, we ensure that appropriate safeguards are in place including by way of Standard Contractual Clauses (SCCs) to protect your personal data.
A copy of the relevant mechanism can be obtained for your review on request by using the contact details below.
6. Data Retention
We retain personal data for a period of 10 years from the date of collection or your last interaction with us (whichever is later), unless a longer retention period is required or permitted by law (for example, for litigation or regulatory compliance purposes).
Where we process personal data for marketing purposes or with your consent, we process the data until you ask us to stop, and for a short period of 1- 3 businessdays after this (to allow us to implement your requests). We also keep a record of the fact that you have asked us not to send you direct marketing or to process your data so that we can respect your request in future.
If you would like to receive any further information about our data retention periods, please contact us via the details set out in Section 13.
7. Your Rights
Depending on your location, you may have the following rights:
| Right | Summary |
|---|---|
| The right of access | Enables you to receive a copy of your personal data |
| The right to rectification | Enables you to correct any inaccurate or incomplete personal data we hold about you |
| The right to erasure | Enables you to ask us to delete your personal data in certain circumstances |
| The right to restrict processing | Enables you to ask us to halt the processing of your personal data in certain circumstances |
| The right to object | Enables you to object to us processing your personal data on the basis of our legitimate interests (or those of a third party), including processing for direct marketing purposes or profiling for purposes of direct marketing, or where we are performing a task in the public interest - your objection will be upheld, and we will cease processing your personal data, unless the processing is based on compelling legitimate grounds or is needed for the exercise or defense of legal claims that may be brought by or against us. |
| The right to data portability | Enables you to request us to transmit personal data that you have provided to us, to a third party without hindrance, or to give you a copy of it so that you can transmit it to a third party, where technically feasible. |
These rights may be limited, for example if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law or have compelling legitimate interests to keep.
Wherever we rely on your consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. We may however have other legal grounds for processing your data for other purposes, such as those set out above.
In some cases, we are able to send you direct marketing without your consent, where we rely on our legitimate interests. You have an absolute right to opt-out of direct marketing, or profiling we carry out for direct marketing, at any time. You can do this by following the instructions in the communication where this is an electronic message, or by contacting us using the details set out below.
If you have unresolved concerns, you have the right to complain to a data protection authority in the country that you reside in or, the country of your place of work or the country where the alleged infringement took place.
8. California Privacy Rights
If you are a resident of California, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with specific rights regarding your personal information.
Subject to certain limitations, California residents may have the right to:
- Request disclosure of the categories and specific pieces of personal information we collect about you
- Request deletion of personal information we have collected from you
- Request correction of inaccurate personal information
- Opt out of the sale or sharing of personal information
- Limit the use or disclosure of sensitive personal information
- Not be discriminated against for exercising privacy rights
Domaine Worldwide does not sell personal information as defined under the CCPA/CPRA. However, we may share personal information with third parties for purposes such as advertising, analytics, and marketing, as described in this Privacy Policy.
To exercise your California privacy rights, including requests to access, correct, or delete personal data, you may contact us using the details listed in Section 13.
You can amend your preferences in our opt-out page.
9. Exercising Your Privacy Rights
To exercise your rights, including requests to access, correct, or delete personal data, you may contact us using the details listed in Section 13.
We may need to verify your identity before responding to your request. Verification may require confirming information associated with your account or prior interactions with us.
We will respond to valid requests within the timeframes required by applicable law.
10. How We Protect Your Personal Data
We implement appropriate administrative, technical, and organizational safeguards to protect personal data against unauthorized access, disclosure, or misuse.
11. Children’s Privacy
Our services are not directed to children, and we do not knowingly collect personal information from individuals under 16. If you are under the age of 16, you can use this service only in conjunction with your parent’s or guardian’s permission.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. We may also notify you in other ways from time to time about the processing of your personal data.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Domaine Worldwide LLC
447 Broadway, 2nd Floor #1430
New York, NY 10013
United States
CODE International B.V.
Frederik Matthesstraat 30,
2613 ZZ Delft
The Netherlands
Email: privacy@domaineworldwide.com