AI-Driven Personalization & Product Discovery
Higher relevance = higher CVR & AOV, especially when paired with optimized traffic from AI search. XGEN AI is the personalization engine for dynamic search, recommendations, and conversational selling. With this platform, brands see up to 72% lift in search conversions and 18% gains in CVR & AOV.
AI Customer Service Automation & Conversational Commerce
Faster response times leads to increased satisfaction, and higher conversion. Zowie is the conversational layer that converts interest into orders. Brands can reduce support tickets by 40% and increase conversion from chat by up to 28%.
AI-Generated Video Content & Shopping Agent
Supercharge product discovery, engagement, and conversion with best-in-class AI content. Tolstoy is the creative layer that allows brands to transform site experiences with AI-generated, audience-specific product images and videos, and guided chat. Brands can boost PDP conversion up to 7× and lift AOV by 200%.